Privacy Policy

Introduction

This Privacy Policy ("Policy") explains how Virgo Development LLC ("Virgo Development," "we," "us," or "our") collects, uses, stores, and protects personal and non-personal information ("Data") when you use virgodev.com or one of the apps we build and operate, and how we handle Data belonging to our clients, our clients' customers and users, and our own employees.

Scope

This Policy applies to everyone who interacts with Virgo Development's own products: people who use an app we operate, visitors to virgodev.com, our clients, and our own employees and contractors. A given app may also point to this Policy from its App Store or Play Store listing.

Privacy by Design and Default

We incorporate privacy by design and default principles into our products, systems, and processes to ensure that data protection is considered from the outset and that only the Data necessary to run a given app or service is collected.

Information We Collect

What we collect depends on how you use our website or one of our apps:

Information you provide directly

• Contact & account information: name, email address, phone number, and job title — for example when you request a discovery call, sign up for our newsletter, or create an account inside one of our apps.
• Purchase information: name and email address if you buy something through one of our apps (for example, an event ticket), so we can issue and, if needed, resend your confirmation.
• Other information you submit: any other information you choose to provide through a form, message, or in-app feature, such as a vote, review, or support request.

Information collected automatically

• Location data (where applicable): some apps use location to power a specific feature — for example, showing nearby points of interest or planning a route. Where an app hands off to Apple Maps or Google Maps for directions, those apps' own privacy policies govern any location data collected at that point. Location is only requested where a specific feature needs it, and you can decline it in your device's Settings without losing access to the rest of the app.
• Camera access (where applicable): some apps use the device camera for a specific feature, such as scanning a QR or barcode. We don't store the camera images themselves — only the result of the scan.
• Website usage data: IP address, browser type, device information, pages visited, and similar technical data, collected via analytics tools and cookies on our website and apps, where enabled.

Payment information

Where an app processes a payment, it's handled directly by a third-party payment processor — for example, Stripe or Authorize.net. Virgo Development does not receive or store your full card number; we only receive confirmation that a payment succeeded and a transaction reference. The payment processor's own privacy policy governs the payment data it handles.

How We Use Information

We use Data to:

• Provide the core features of our website and apps.
• Process purchases made through an app and communicate about them (confirmations, receipts, support).
• Deliver our software engineering, app, and web development services to clients.
• Communicate with clients, employees, and website or app users about our services, updates, and inquiries.
• Improve our services and understand how visitors use our website and apps.
• Ensure the security and integrity of our systems, networks, and data.

Lawful Basis for Processing

We only process Data when we have a lawful basis to do so, including:

• The processing is necessary to perform a contract (e.g. delivering the app or service you or your organization contracted us for) or to take steps you request before entering into one.
• The processing is necessary for compliance with a legal obligation we're subject to.
• The processing is necessary for a legitimate interest pursued by us or a third party, provided that interest doesn't override your rights.
• You've given explicit consent to the processing.

App Permissions & Your Choices

Our apps only request the device permissions they need for the feature you're using — for example, camera access only when a scanning feature is active, or location only when a location-based feature needs it. You can review or revoke any permission at any time in your device's Settings app. Declining a permission won't block you from the parts of the app that don't need it.

How We Share Information

Service providers we use

We share Data with the following categories of service providers, only as needed to run our website and apps, and we require each of them to protect your Data consistently with this Policy:

• Payment processors, such as Stripe or Authorize.net, to process purchases made through an app.
• Mapping services, such as Apple Maps and Google Maps, to provide driving directions where applicable.
• Analytics providers, where enabled, to understand website and app traffic.
• Forms & email: HubSpot, to process discovery-call requests and newsletter sign-ups.

What we don't do

We don't sell Data. We don't share, license, or transfer Data to third parties outside what's described above without consent, and we don't use it for advertising or tracking purposes.

Legal disclosures

We may disclose Data if required by law or in response to valid legal requests, including to protect our rights, safety, or property.

International Data Transfers

We may transfer and store Data outside the jurisdiction where you reside. When we do, we put appropriate safeguards in place to protect it, consistent with applicable data protection laws.

Children's Privacy

Our website and apps are not directed to children, and we do not knowingly collect personal information from children under 13 (or the relevant age of digital consent in your region). If we learn we've inadvertently collected a child's personal information, we'll take steps to delete it.

Your Privacy Rights

Depending on where you live, you may have some or all of these rights over Data we hold about you:

• Right to access: request access to the personal information we hold about you.
• Right to rectification: request correction or update of inaccurate or incomplete personal information.
• Right to erasure: request deletion of your personal information, subject to legal obligations or legitimate interests (see Data Retention & Deletion below).
• Right to object: object to certain processing of your personal information, based on specific grounds.
• Right to withdraw consent: where we rely on your consent, you can withdraw it at any time.

Data Retention & Deletion

We retain Data only as long as necessary for the purposes described in this Policy, or as required by law.

You can request deletion of your personal information at any time (see Your Privacy Rights above). Note that some Data — like transaction records needed for tax or accounting purposes — may need to be retained even after a deletion request, as required by law.

Data Storage and Security

Data may be stored on our secure servers or with third-party service providers who adhere to strict data protection standards. We implement technical and organizational measures to protect Data against unauthorized access, disclosure, alteration, or destruction — including encryption, firewalls, access controls, and regular security assessments.

Our data will be:

• Accurate and kept up-to-date
• Collected fairly and for lawful purposes only
• Processed within our legal and moral boundaries
• Protected against unauthorized or illegal access by internal or external parties

Our data will not be:

• Communicated informally
• Stored for longer than necessary
• Transferred to organizations, states, or countries without adequate data protection policies
• Distributed to any party other than those agreed upon by the data's owner (exempting legitimate law enforcement requests)

Data Breach Response

In the event of a data breach that poses a risk to your rights and freedoms, we will promptly assess the breach, take necessary action to mitigate its impact, and notify the appropriate supervisory authorities and affected individuals.

Employee Training and Awareness

We provide training and ongoing awareness programs to our employees and contractors so they understand their responsibilities under this Policy and are aware of applicable data protection laws and regulations.

Policy Review

We review and update this Policy periodically to ensure its continued relevance and compliance with applicable data protection laws and regulations, and as our apps and services change.

Further Reading

• Data Protection Act of 1998 (UK)
• The General Data Protection Regulation (GDPR)
• Data Protection in United States
• California Consumer Privacy Act (CCPA)